Ruckus Wireless™ ZoneFlex™Indoor Access PointRelease 9.3 User GuideFor the following indoor ZoneFlex AP models: ZoneFlex 2942 802.11g Access Point
2Introducing the ZoneFlex Access PointUnpacking the ZoneFlex Access PointUnpacking the ZoneFlex Access Point1. Open the Access Point package, and then
92Managing the Access PointViewing Associated Wireless ClientsFigure 46. The Status > Wireless (Radio 2.4G/5G) pageViewing Associated Wireless Clie
93Managing the Access PointChanging the Administrative Login SettingsFigure 47. Viewing connected devicesChanging the Administrative Login SettingsThe
94Managing the Access PointEnabling Other Management Access OptionsFigure 48. The Configuration > Device pageEnabling Other Management Access Optio
95Managing the Access PointEnabling Other Management Access OptionsFigure 49. The Administration > Management pageTo enable other management access
96Managing the Access PointEnabling Other Management Access Options2. Review the access options listed in Table 2 8, and then make changes as needed.3
97Managing the Access PointEnabling Other Management Access Options4. Click Update Settings to save your changes. A confirmation message appears at th
98Managing the Access PointEnabling Other Management Access OptionsViewing FlexMaster Management StatusIf you configure the AP to be managed by FlexMa
99Managing the Access PointEnabling Other Management Access OptionsTabl e 30 lists the TR-069 status information that the AP provides.Pointing the AP
100Managing the Access PointWorking with Event Logs and Syslog ServersWorking with Event Logs and Syslog ServersBoth the Maintenance > Support Info
101Managing the Access PointWorking with Event Logs and Syslog ServersSending a Copy of the Log File to Ruckus Wireless SupportThe Support Info log co
3Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 2942/7942 Access PointThe side panel of ZoneFlex 2942/7942 fea
102Managing the Access PointUpgrading the FirmwareUpgrading the FirmwareYou can use the Web interface to check for software updates/upgrades for the f
103Managing the Access PointUpgrading the FirmwareCAUTION: Do not change any of the Image Control File, Username, or Password entries.3. Click Perfor
104Managing the Access PointRebooting the Access Point5. Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific t
105Managing the Access PointResetting the Access Point to Factory DefaultsFigure 53. The Maintenance > Reboot/Reset pageAfter approximately one min
106Managing the Access PointRunning Diagnostics2. Click Reset Now (next to Restore to factory settings?).3. When the confirmation warning appears, rea
107Managing the Access PointRunning DiagnosticsFigure 54. Pinging a clientFigure 55. Running traceroute on ruckuswireless.com
108Managing the Access PointWhere to Find More InformationWhere to Find More InformationIf you have questions that this User Guide does not address, v
109Numerics802.1X, 69, 76, 78802.1X settings, 69Aaccess control, 72–73Access Port, 76–77Access VLAN, 64administrative login, 93AeroScout, 58associated
110Local Bridging, 76local subnet, 64Local Subnet NAT and Route to WAN, 63, 76local subnets, 55location, 23lock hasp, 10logging in, 43logout, 44MMAC a
111ZoneFlex 7341, 11ZoneFlex 7341/7343/7363Front Panel, 11, 13, 17Rear Panel, 13, 16, 19ZoneFlex 7343, 13ZoneFlex 7363, 17ZoneFlex 7962, 7LEDs, 7rear
4Introducing the ZoneFlex Access PointGetting to Know the Access Point Features2 DIR LED • Off: The Access Point is not being managed by ZoneDirector
5Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear Panel FeaturesFigure 2 shows the rear panel of ZoneFlex 2942/7942.
6Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesCAUTION: The external antenna connectors are for indoor use only. Do n
7Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7962 Access PointThe physical features of ZoneFlex 7962 are ve
8Introducing the ZoneFlex Access PointGetting to Know the Access Point Features2 DIR LED • Off: The Access Point is not being managed by ZoneDirector
9Introducing the ZoneFlex Access PointGetting to Know the Access Point Features5 HARD RESET ButtonPushing and quickly releasing this internal button r
10Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear Panel FeaturesFigure 4 shows the rear panel of ZoneFlex 7962. For
11Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7341 Access PointZoneFlex 7341 features five LEDs on its fron
12Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesDIR LED • Off: The Access Point is not being managed by ZoneDirector (
13Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 6 shows the rear panel of ZoneFlex 7341. For a descri
14Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesFigure 7. ZoneFlex 7343 front panelTable 10. ZoneFlex 7343 front panel
15Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesWLAN LED • Off: The WLAN service is down.• Amber: The WLAN service is
16Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 8 shows the rear panel of ZoneFlex 7343. For a descri
17Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7363 Access PointZoneFlex 7363 features five LEDs on its fron
18Introducing the ZoneFlex Access PointGetting to Know the Access Point Features2.4G LED (WLAN) • Off: The WLAN service is down.• Amber: The WLAN serv
19Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 10 shows the rear panel of ZoneFlex 7363. For a descr
20Introducing the ZoneFlex Access PointGetting to Know the Access Point Features
212Installing the Access PointBefore You BeginBefore starting with the installation, make sure that you have the required items for the installation r
iAbout This GuideDocument Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iRelated Docu
22Installing the Access PointBefore You BeginPerform a Site SurveyBefore installing the Access Point, perform a site survey to determine the optimal A
23Installing the Access PointBefore You BeginDetermine the Optimal Mounting Location and OrientationThe location and orientation that you choose for t
24Installing the Access PointBefore You BeginFigure 12. Recommended orientation for maximum vertical plane coverageFigure 13. Recommended orientation
25Installing the Access PointBefore You BeginZoneFlex 7341, 7343 and 7363 OrientationZoneFlex 7341, 7343 and 7363 have a more rounded coverage area an
26Installing the Access PointBefore You BeginFigure 15. ZoneFlex 7341/7343/7363 recommended wall mounting orientationExcellent ReachExcellent ReachExc
27Installing the Access PointBefore You BeginFigure 16. ZoneFlex 7341/7343/7363 wall mounting in a corridor (top view)Excellent ReachExcellent ReachLi
28Installing the Access PointStep 1: Preconfigure the Access PointStep 1: Preconfigure the Access PointThe procedure for completing the Access Point’s
29Installing the Access PointStep 1: Preconfigure the Access Point1. Connect the Access Point to a Power Source1. Connect the power jack to the power
30Installing the Access PointStep 1: Preconfigure the Access PointConfiguring for Standalone Operation or for Management by FlexMasterThis section des
31Installing the Access PointStep 1: Preconfigure the Access Point5. Click Use the following IP address, and then configure the IP address settings wi
ii1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402. Connect the Access Point to a Power So
32Installing the Access PointStep 1: Preconfigure the Access Point3. Log Into the Access Point’s Web Interface1. On the administrative computer, open
33Installing the Access PointStep 1: Preconfigure the Access PointFor your reference, the default wireless settings on the Access Point are listed in
34Installing the Access PointStep 1: Preconfigure the Access Point4. Continue to “Configure Wireless # Settings” below.Figure 19. The Configuration &g
35Installing the Access PointStep 1: Preconfigure the Access PointFigure 20. The Configuration > Wireless > Wireless 1 tab(Optional) Set the Fle
36Installing the Access PointStep 1: Preconfigure the Access Pointhttps://192.168.20.1/intune/server5. Click Update Settings to save your changes.You
37Installing the Access PointStep 2: Verify Access Point Operation• On Windows 7, click Start > Control Panel > Network and Internet > Networ
38Installing the Access PointStep 2: Verify Access Point Operation• Windows XP: In the system tray, right-click the (Wireless Network Connec-tion) i
39Installing the Access PointStep 2: Verify Access Point Operation2. Go to the Administration > Management page.3. Scroll down to the TR069 Status
40Installing the Access PointStep 3: Deploy the Access PointStep 3: Deploy the Access PointIn this step, you will place the Access Point in a suitable
41Installing the Access PointTroubleshooting Installation2. Connect the power adapter to a power source.3. Obtain an Ethernet cable that is long enoug
iiiViewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92Changing the Administrative Login
42Installing the Access PointTroubleshooting Installation
433Navigating the Web InterfaceLogging Into the ZoneFlex Web InterfaceIf you need to manage your AP, you do it with the features of the ZoneFlex Web i
44Navigating the Web InterfaceNavigating the Web InterfaceNavigating the Web InterfaceYou manage the Access Point through a Web browser-based interfac
45Navigating the Web InterfaceIf You Are Using a Dual Band ZoneFlex Access PointIf You Are Using a Dual Band ZoneFlex Access PointIf your ZoneFlex AP
46Navigating the Web InterfaceIf You Are Using a Dual Band ZoneFlex Access Point
474Configuring the Access PointThis chapter provides instructions for configuring ZoneFlex Access Points in a stand-alone environment. If you will be
48Configuring the Access PointConfiguring Device SettingsConfiguring Device SettingsDevice settings refer to the device name, temperature update, loca
49Configuring the Access PointConfiguring Internet Settings5. Click Update Settings to save and apply your changes.Configuring Internet SettingsIntern
50Configuring the Access PointConfiguring Internet SettingsEach of the AP’s wireless interfaces can be assigned a single VLAN. When a packet enters th
51Configuring the Access PointConfiguring Internet SettingsObtaining and Assigning an IP AddressThere are three methods of assigning IP addresses to t
52Configuring the Access PointConfiguring Internet Settings2. Review the current settings.3. If the current Connection Type is DHCP, you will be able
53Configuring the Access PointConfiguring Internet SettingsPPPoEPoint to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP
54Configuring the Access PointConfiguring Internet SettingsFigure 27. L2TP ConnectionTo configure L2TP tunneling1. Go to Configuration > Internet.2
55Configuring the Access PointConfiguring Local SubnetsConfiguring Local SubnetsZoneFlex Access Points can be configured to provide routing/network ad
56Configuring the Access PointConfiguring Wireless SettingsFigure 28. Configuring local subnets and enabling router modeConfiguring Wireless SettingsT
57Configuring the Access PointConfiguring Wireless SettingsFigure 29. The Configuration > Wireless > Common pageTo configure the wireless settin
58Configuring the Access PointConfiguring Wireless SettingsWireless Mode On 802.11b/g APs:The wireless mode options include the following:• Auto-Selec
59Configuring the Access PointConfiguring Wireless SettingsCAUTION: Selecting the incorrect country or region may result in violation of appli-cable
60Configuring the Access PointConfiguring Wireless SettingsFigure 30. The Configuration > Wireless > Advanced > Common pageTo configure the a
61Configuring the Access PointConfiguring Wireless SettingsTable 18. Advanced wireless common settings3. Click Update Settings to save and apply the c
iAbout This GuideAbout This GuideThis guide describes how to install, configure, and manage the Ruckus Wireless™ ZoneFlex™ Access Point. This guide is
62Configuring the Access PointConfiguring Wireless SettingsConfiguring Wireless # SettingsThe Access Point provides up to eight wireless LANs per radi
63Configuring the Access PointConfiguring Wireless SettingsTable 19. WLAN optionsOption DescriptionWireless Network This wireless network name is for
64Configuring the Access PointConfiguring Wireless Settings4. When you are finished, click Update Settings to save and apply the changes. A confirmati
65Configuring the Access PointConfiguring Wireless SettingsCAUTION: Using WEP encryption limits the performance of the AP to 802.11g rates. If you se
66Configuring the Access PointConfiguring Wireless Settings5. Click Update Settings to save and apply the changes. A confirmation message appears at t
67Configuring the Access PointConfiguring Wireless SettingsFigure 33. WPA settingsTo configure WPA encryption settings1. Go to Configuration > Wire
68Configuring the Access PointConfiguring Wireless SettingsTable 21. Encryption settings5. Click Update Settings to save and apply the changes. A conf
69Configuring the Access PointConfiguring Wireless Settings6. Click Go back to Wireless Configuration to reopen the previous page.Customizing 802.1X S
70Configuring the Access PointConfiguring Wireless SettingsNOTE: If you are using a ZoneFlex 7363/7962 AP, go to Configuration > Radio 2.4G or Con
71Configuring the Access PointConfiguring Wireless SettingsTable 22. Threshold options5. Click Update Settings to save and apply the changes. A confir
iiAbout This GuideRelated DocumentationIn addition to this User Guide, each ZoneFlex Access Point documentation set includes the following: Quick Sta
72Configuring the Access PointConfiguring Wireless SettingsRate LimitingRate Limiting allows you to cap the per client data transfer rates for a speci
73Configuring the Access PointConfiguring Wireless SettingsAccess Control OptionsThis section describes the options that you can use to control access
74Configuring the Access PointConfiguring Wireless SettingsTo edit the ACL1. Go to Configuration > Wireless.NOTE: If you are using a ZoneFlex 7363
75Configuring the Access PointConfiguring Ethernet PortsConfiguring Ethernet PortsThe Ethernet Ports configuration page allows you to define how the A
76Configuring the Access PointConfiguring Ethernet PortsPort Type See “Setting Ethernet Port Type” on page 77 for more detailed information. Trunk po
77Configuring the Access PointConfiguring Ethernet Ports3. Click Update Settings to save your changes.Setting Ethernet Port TypeZoneFlex AP Ethernet p
78Configuring the Access PointConfiguring Ethernet PortsGeneral PortThe General Port can be configured to support multiple tagged VLANs and one untagg
79Configuring the Access PointConfiguring Ethernet Ports If there are multiple devices connected to an AP port (through a downstream switch), the por
80Configuring the Access PointConfiguring Hotspot ServiceWorking with Port-Based VLANsThe Access Point provides options for segmenting all incoming tr
81Configuring the Access PointConfiguring Hotspot Service4. Click Update Settings to save your changes. You have completed the minimum settings for pr
11Introducing the ZoneFlex Access PointOverview of the ZoneFlex Access PointCongratulations on your purchase of the Ruckus Wireless ZoneFlex Access Po
82Configuring the Access PointConfiguring Hotspot ServiceFigure 39. Minimum configuration settings for providing Hotspot serviceCustomizing Hotspot Op
83Configuring the Access PointConfiguring Hotspot ServiceNAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is s
84Configuring the Access PointConfiguring Hotspot ServiceFigure 40. The Configure > Hotspot > More Options pageCreating a Hotspot Walled GardenY
85Configuring the Access PointConfiguring Hotspot Service4. Click Update to save your entry. You can create up to 64 entries in the Walled Garden Host
86Configuring the Access PointConfiguring Hotspot ServiceFigure 42. Configuring Hotspot unrestricted clients table
875Managing the Access PointThis chapter provides instructions for managing standalone ZoneFlex Access Points using the Web interface. For information
88Managing the Access PointViewing Current Device SettingsViewing Current Device SettingsThe Status > Device page displays a general overview of th
89Managing the Access PointViewing Current Internet Connection SettingsViewing Current Internet Connection SettingsThe Status > Internet page displ
90Managing the Access PointViewing Current Local Subnet SettingsViewing Current Local Subnet SettingsThe Status > Local Subnets page can be used to
91Managing the Access PointViewing Current Wireless SettingsViewing Current Wireless SettingsIf you want to view the current common wireless settings
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